Terms of Use

Last updated: 2 June 2021


    1. Please read these Terms of Use carefully before using the www.doroex.com website (hereinafter referred as “Doroex”, “website”, “site”, “service”) owned and operated by the company Dorofia d.o.o., Registration number/OIB: 81832580887, with registered address Ulica Ivana Meštrovića 35, Sesvete, Zagreb (hereinafter referred as “Doroex”, “us”, “we” or “our”).

    2. These Terms of Use (“Agreement”) describe the terms and conditions applicable to your access and use of the website and using our services of fiat currencies (such as EUR, USD, GBP etc.) to virtual currencies (such as BTC, ETH, USDT etc.), virtual currencies to fiat currencies and virtual currencies to virtual currencies exchange operations (“Services”) between Doroex and any natural person or legal entity (“Client”, “you”, “your”). Your access and use of the website and Services is conditioned on your acceptance of and compliance with these Terms of Use.


    1. You, by accessing and using the website and/or Services provided by us confirm that you have read, understood, accept and agree to follow and comply with this Agreement within all the terms and condition as specified below. You agree to be bound by this Agreement, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws, whether you are a visitor of the website or a registered Client. By accepting this Agreement, you agree to every provision of it. If you disagree to some or all provisions of this Agreement you shall not use the Services.

    2. You understand that some restrictions may be applied to your use of the website and/or Services provided by us depending on your country of residence. It is your sole responsibility to comply with applicable legislation and follow the rules of your country of residence and/or country of accessing the website and the Services via website. Use of virtual currencies may be illegal in some jurisdictions and it is your responsibility to know regulatory requirements concerning virtual currencies transactions in your jurisdiction before and when using the Services.


    1. We reserve the right, at our sole discretion, to amend this Agreement at any time without prior notice by posting the amended version of this Agreement on the website. It is your responsibility to regularly review the website for any updates to the Agreement and review new versions of the Agreement. Your continued use of the website and/or Services after any such amendments constitutes your acceptance of the most recent version of the Agreement.


    1. We may not make the Services available to all clients and may restrict or prohibit use of the Services for clients from certain jurisdictions (“Non-serviced jurisdictions”) and/or for clients who are engaged in certain activities (“Restricted activities”).

    2. If you are registering to use the Services on behalf of a legal entity, you represent and warrant that (i) such legal entity is duly organised and validly existing under the applicable laws of the jurisdiction of its organisation, and (ii) you are duly authorised by such legal entity to act on its behalf.

    3. You further represent and warrant that you: (i) are of legal age to form a binding contract (at least 18 years old in the EEA); (ii) have not previously been suspended or removed from using our Services; (iii) have full power and authority to enter into this Agreement and in doing so will not violate any other agreement to which you are a party; (iv) are not located in, under the control of, or a national or resident of (a) any Non-serviced jurisdiction, or (b) any country to which the EU has embargoed goods or services; (v) are not sanctioned person, not identified as a «Specially Designated National;»; and (vi) will not use our Services if any applicable laws in your country prohibit you from doing so in accordance with this Agreement.


    1. Doroex provides a web platform that is available via the website and allows you to conduct an exchange of fiat currencies (such as EUR, USD, GBP etc.) to virtual currencies (such as BTC, ETH, USDT etc.), virtual currencies to fiat currencies and virtual currencies to virtual currencies that may be purchased or sold via Doroex web platform available at the website.

    2. Following your account registration, completing verification procedure and after your acceptance as the Client, you will be able to sale and/or purchase any supported virtual currency or fiat currency as per terms of the Order placed on the web platform and this Agreement.

    3. After registration and acceptance as the Client you are entitled to manage, update and use your personal account privately and confidentially without granting any access to any third party, including by means of remote-control services (VPN, the same device usage, TeamViewer, etc.). In case of any such Client’s relation becomes known to us, we reserve the right to temporarily suspend and/or terminate your account without prior notice. Any and all disputes, claims and causes of action out of or related to the aforementioned issue shall be addressed to Doroex and shall be resolved solely and exclusively by Doroex.

    4. You hereby understand and agree that any price or rate if any supported virtual currency which is quoted on the website is accurate for that moment alone, due to highly volatile nature of the price of virtual currencies and the period of time required for completing the exchange operation. Virtual currencies vary quickly in value, and they are not insured against loss of value. Virtual currency purchases may decrease in value to zero rapidly and you must not assume risk that you cannot afford.

    5. We do not provide financial advice and do not provide asset, including fiat and/or virtual currency, management services. We do not provide virtual currency wallet or any other custodial services. We are not a bank.

    6. The Services are provided in compliance with our anti-money laundering policies and procedures that has been adopted pursuant to requirements of Croatian regulation. You shall provide any and all information requested by us in order to comply with our anti-money laundering policies and procedures. Where required by law we shall disclose information concerning you and transactions in a manner consistent with our anti-money laundering policies and procedures.


    1. In order to apply for the Services, you need to register an account via Doroex website and agree to this Agreement. All Clients must be approved and have the account registered by Doroex before they can use any of the Services provided by Doroex. Doroex has the right to unilaterally approve or reject any potential Client in accordance with its internal rules and policies. The Client understands and agrees that Doroex is not obliged to disclose internal rues and policies to the Client and to provide any explanation and reasons for its decision.

    2. You shall provide all required information and documents required by us and necessary for the provision of the Services, including but not limited to, your personal bank account and/or your personal electronic wallet for fiat currency and your personal virtual currency wallet for virtual currencies. We may require you and you have obligation to provide requested additional information and documents during the account registration and after the account registration during the provision of the Services.

    3. In case of change of information and/or documents you must inform us immediately.

    4. If you do not provide the requested information and/or documents to us or fail to notify upon change of earlier provided information, we have the right to stop or refuse provision of the Services to you until you provide us required information and/or documents or to terminate the Agreement with the immediate effect at any time unless our request is satisfied.

    5. An account or accounts via Doroex website mean account(s) held and maintained by the Client for the specific purpose of currency (virtual and fiat) exchange through the Doroex web platform. The objective of the account registered are bounded by the scope of the Services.

    6. Doroex at its sole discretion may change the currency limits intended for an exchange and other Service provision parameters. If the Client does not agree to such changes, the Client must inform Doroex immediately and stop business relationship with Doroex. If the Client continues to request and accept Services after such changes occur, it means that the Client has accepted changes fully and unconditionally.

    7. You acknowledge and accept, that Doroex in all cases cannot be liable for any losses, including the loss of profits, in part or in full, resulting from not being able to receive the Services or for non-provision of the Services.

    8. You must take all reasonable steps to keep your account password and any other security features safe at all times and never disclose them to anyone. Our personnel will never ask you to provide your password to us or to a third party. Any message you receive or website you visit that asks for your password or other security features, other than our website, should be reported to us. If you are in doubt whether a website is genuine, you should contact Doroex. It is advisable to change your password regularly, i.e., at least every three (3) months, in order to reduce the risk of a security breach in relation to your account. We also advise you not to choose a password that is easily guessed from information someone might know or gather about you or a password that has a meaning. You must never allow anyone to access your account or watch you accessing your account. You must comply with the security procedures we tell you about from time to time.

    9. You, not us, are responsible for maintaining adequate security and control of any and all IDs, passwords, or any other details that you use to access your account and the Services. You must never disclose your account password or your customer reference number. You are solely responsible for unauthorized access to and/or unauthorized use of your account, as well as loss, theft, misappropriation and/or exposure to abuse.

    10. If you suspect your account, login details, password or any other security features are stolen, lost, used without authorization or otherwise compromised, you are advised to change your password. You must contact Doroex without undue delay on becoming aware of any loss, theft, misappropriation or unauthorised use of your account, login details, password or other security features. Upon registering such event, we shall block access to your account (as the case may be). We bear no responsibility for any losses that arise before we have been timely and properly notified of the aforementioned event. Any undue delay in notifying us may not only affect the security of your account but may result in you being liable for any losses as a result where your failure to notify us is intentional or grossly negligent.

    11. You shall be exclusively liable for all losses and expenses (fully and totally, without any limits, limitations and exclusions) relating to any unauthorized use of your account, as well as in case(s) where you act fraudulently and/or fail to fulfil one or more of your obligations relating to correct and safe usage and safe keeping of your account, login details, password or other security features. We bear no responsibility for any transactions in the account regardless of who performed said transaction(s), unless we have been duly and timely notified by the you of any unauthorized access to your account, and such tools and parameters have been consequently blocked.

    12. Considering that technologies develop speedily and constantly, and it is impossible now to foresee all possible future ways of obtaining illegal access to your account, it is impossible to list all measures that you shall take or avoid to ensure safe keeping and use of your account. Nevertheless, you bear full responsibility for taking all reasonable precautions and security measures to prevent access of unauthorized persons to your account, login details, password or other security features and their further use thereof.

    13. Account registration procedure is subject to our requirements. We may amend those requirements from time to time and at any time at our sole absolute discretion.

    14. We reserve the right to restrict or cease a provision of the Services or other services to comply with applicable law or regulations, standards of self-regulation, contractual provisions, business or trade practices, internal policies and procedures and to ensure the performance according to the standards of due care.


    1. You may only register one account unless we explicitly approve the opening of additional accounts. We may refuse the creation of duplicate accounts for the same Client. Where duplicate accounts are detected, we may close or merge these duplicate accounts at our sole discretion.

    2. You may only register an account if it is legal to do so in your country of residence. By registering an account, you represent and warrant to us that your registration of an account does not violate any laws or regulations applicable to you. You shall pay us the amount of any losses we incur in connection with your breach of this section.

    3. Account shall be deemed open when we issue a relevant account opening confirmation.

    4. We may reject the account registration, in which case we shall not be obliged to provide reasons for application rejection. We would inform a prospective Client that its application for account opening has been rejected.

    5. All activities under your account shall be deemed as activities carried out by the Client. You shall only use the Services to transact on your own account and not on behalf of any other person or entity.

    6. You agree that you will not use any account other than your own or access the account of any other Client at any time or assist others in obtaining unauthorised access. If you use any account other than your own or access the account of any other Client at any time or assist others in obtaining unauthorised access, it will result in immediate suspension of all respective accounts, as well as all pending transaction orders. Any attempt to do so or to assist others (other Clients or other third parties), or distribution of instructions, software or tools for that purpose will result in termination of such Clients’ accounts. Termination is not an exclusive remedy for such a violation and we may decide to take further action against the Client.

    7. You must ensure that information regarding your account at our disposal is always current and up to date. We will not be liable for any loss arising out of your failure to do so. We may ask you at any time to confirm the accuracy of information on account file and/or to provide additional documents or other evidence.


    1. You can buy and sell virtual currencies for fiat currencies or vice versa, or to buy and sell virtual currencies for other virtual currencies via Doroex web platform. You must be accepted as a Client by Doroex and have registered account for the provision of Services by Doroex

    2. You will be provided with the transaction quote on the Doroex web platform. The quote is valid for a limited period of time. Then by placing transaction Order you can either accept the quote or you can reject or ignore the quote within said time limit.

    3. Quotes are dynamic in their nature due to currency rates volatility. Particularly during periods of high volume, illiquidity, fast movement or volatility of any virtual currency or fiat currency, the actual rate at which an Order or trade is executed may be different from the rate indicated in the quote to you via the Services at the time of your Order or transaction. You understand that we are not liable for any such price fluctuations. In the event of a market disruption or Force Majeure event (as defined in Section 19), Doroex may do one or more of the following: (a) suspend access to the Services; or (b) prevent you from completing any actions via the Services, including rejecting any Orders or transactions. Following any such event, when the Services resume, you acknowledge that prevailing market rates may differ significantly from the rates available prior to such event.

    4. Until you have accepted then offered quote, we can at our sole discretion provide you with a new quote. The most recent provided quote shall be viewed as the binding offer to you and all previous quotes shall be annulled.

    5. If the offered quote is accepted by placing the transaction Order in accordance with its content, the offered quote will be binding for both Parties, and we will execute the transaction.

    6. If the offered quote is rejected or ignored, the offer will not become binding to either Party and we will not execute the transaction.

    7. A pending transaction Order from you until it is accepted by us shall under no circumstances be considered as a binding instruction or agreement to which either Party is bound or committed in any way.

    8. You recognise that the Order for purchase or sale of virtual currency or fiat currency should only be submitted after careful consideration, and you understand and accept consequences of its execution. You agree that as soon as the Order is executed, such transaction is irreversible and may not be cancelled. You may only cancel an Order placed with Doroex of such cancellation occurs before Doroex executes the transaction. Once your order has been executed, you may not change, withdraw or cancel your authorisation for Doroex to complete such transaction.

    9. When you submit a new order via the Doroex web platform, you authorise us to execute a transaction in accordance with such order on a spot basis and charge you any applicable fees.

    10. Once we execute your trade, a confirmation will be electronically made available via the Services detailing the particulars of the transaction. You acknowledge and agree that the failure of the Services to provide such confirmation shall not prejudice or invalidate the terms of such trade.

    11. You acknowledge and agree that you are responsible for properly checking and filling in all transaction Order details. You acknowledge and agree that in case the transaction Order details are not specified or incorrectly indicated within the transaction you may lose your funds.

    12. In the event of an error, whether via our Services, in a purchase Order confirmation, in processing your purchase, or otherwise, we reserve the right to correct such error and revise your purchase transaction accordingly (including charging the correct price) or to cancel the purchase and refund any amount received. Your sole remedy in the event of an error is to cancel your purchase Order and obtain a refund of any amount charged.

    13. You acknowledge and agree that transaction in fiat currency may be delayed due to some bank verifications and checks. Similarly, and due to the inherent nature of the virtual currency networks, you acknowledge and agree that transaction execution may take some time.

    14. Under no circumstances shall we be held liable for any delay in processing the transaction Order received or for any consequence of such a delay. We shall not accept any liability for transaction Orders not processed on time, or for any resulting damage, except in cases of gross negligence or wilful intent which may be attributable for it.

    15. We may entirely at our own discretion reject any transaction Order without the need to specify the reasons for such rejection. In particular, we shall be entitled to reject a transaction Order where the corresponding instruction is incomplete or inaccurate or because the transaction Order puts us at risk for any reason whatsoever. We shall be entitled to reject any transaction Order where such Order is prohibited on legal or regulatory grounds, on the grounds of judicial or administrative decisions, or where said transaction Order could jeopardize our interests.

    16. We may apply limitations either on a single transaction or on daily volume per bank account, payment service provider account or virtual currency wallet. If you fail to meet this limitation when placing an Order for a transaction, your fiat currency or virtual currency will be returned to your accounts’ return address. Administrative fee is charged for the returning of fiat currency or virtual currency, meaning that your returning payout will be reduced with applicable administrative fee and if the administrative amount supersedes the volume of returning payout no fiat currency or virtual currency will be returned. Before placing an Order for a transaction please check the limitations for your account.

    17. All virtual currency sales and purchases by Doroex are subject to availability, and we reserve the right to discontinue the sale and purchase of virtual currencies without notice.

    18. We may freeze any funds, limit or refuse the execution of Orders or instructions or refuse to accept funds at any time in our sole and full discretion, in particular if we consider such measure to be required or beneficial for the protection of the Client. Orders may not be executed if they are not fully funded.

    19. All sales and purchases of virtual currencies by Doroex via the Services are final. We do not accept any returns or provide refunds for your purchase of virtual currencies from Doroex, except as otherwise provided in this Agreement.

  1. FEES

    1. The Client is obliged and agrees to pay to Doroex Fees upon the Services provided by Doroex.

    2. Prior to transaction, the Client must consider Fee rates available on Doroex website and/or web platform. However, Doroex reserves the right to change the Fee rates from time to time by publishing updates on the website or web platform.

    3. Our fees do not include any fees that your bank or payment services provider may charge. Our fees do not include virtual currency exchange commissions, virtual currency exchange fees, stamp duties or any other fees, costs and expenses levied by third parties and charged directly or separately to the Client. We will not execute your transactions until we have received the applicable fee from you.

    4. Should taxes, duties or similar payments be levied of Fees, we are entitled to withhold such payments from you, with such Fees being increased accordingly.

    5. You are responsible for any taxes which may be applicable to payment you make or receive, or currency exchange you make, and it is your responsibility to collect, report and pay the correct tax to the appropriate tax authority. It is your responsibility to determine what, if any, taxes apply to the transactions you complete via the Services. You agree that Doroex is not responsible for determining whether taxes apply to your transactions or for collecting, reporting, withholding or remitting any taxes arising from any transactions.

    6. If you fail to pay Fees or any other amounts owed to Doroex under this Agreement and Doroex refers your account(s) to a third party for collection, then Doroex will charge you the lesser of an 20% collection fee or the maximum percentage permitted by applicable law, to cover Doroex’s collection-related costs.


    1. Doroex reserves the right to suspend or terminate your account at any time if we reasonably believe to be required to do so by the law or in order to comply with recommendations issued by a relevant government authority or recognized body for the prevention of financial crime.

    2. It is strictly forbidden to use the account for any illegal purposes. Doroex will report any suspicious activity to the relevant law enforcement.

    3. The Client shall ensure that they do not use the Services for the transactions relating to:

  • money laundering, terrorist financing, proliferation of weapons of mass destruction;

  • human trafficking;

  • any goods or services that are illegal or the promotion, offer or marketing of which is illegal or that are offered in connection with illegal, obscene or pornographic content, depict children or minors in sexual postures, depict means of propaganda or signs of unconstitutional organisations glorifying war or violating human dignity;

  • any goods or services, promotion, offer or marketing of which would violate copyrights, industrial property rights or other rights of any person;

  • archaeological findings;

  • drugs, narcotics or hallucinogens;

  • weapons of any kind;

  • illegal gambling services;

  • Ponzi, pyramid or any other “get rich quick” schemes;

  • goods that are subject to any trade embargo;

  • media that is harmful to minors and violates laws and, in particular, the provision in respect of the protection of minors;

  • body parts or human remains;

  • protected animals or protected plants;

  • weapons or explosive materials; or

  • any other illegal goods, services or transactions.


    1. All instructions, orders, applications, notices, complaints, requests and any other documents (hereafter referred to as “Notices” within this section) arising out of or in connection with business relationship between you and us shall be legible and clearly stating their contents. Shall we set forth specific requirements for certain types of Notices, those requirements shall be met.

    2. In case we believe that there are inadequacies in your Notice, including Notice’s authenticity or validity, or has doubts concerning any Notice, we are entitled to reject, suspend and terminate such Notice and request you to repeat said Notice in order to proceed with its further execution.

    3. All your Notices are binding upon you and we are entitled to fully rely upon these Notices with no exception and limitations and without bearing any responsibility for acting in accordance with such Notices. All risks, including existing and possible, related to your Notices are exclusively your risks.

    4. We are not under any duty and/or obligation to verify your Notice, including authenticity and correctness of the Notice. You shall fully indemnify us against all and any losses, claims, demands, costs, damages, expenses and all other liabilities whatsoever which you and/or we may incur in connection with and/or as a result of any of your Notices.

    5. Unless we set forth otherwise, we would process your Notice on Business days within our working hours (available on website and/or web platform) regardless of the fact that Notice may have been received on any other day and outside of our normal working hours.

    6. We usually contact you via email. For this purpose, you must at all times maintain at least one valid email address in your account profile. You are required to check for incoming messages regularly and frequently. Emails may contain links to further communication on our website.

    7. In order to view emails you need a computer with email software that can display emails in HTML format. We may also send you attachments in Adobe Systems Inc.’s Portable Document Format (PDF), for which you need Adobe’s Acrobat Reader, which can be downloaded for free at the Adobe website.

    8. We will never send you any emails with executable files attached or with links to any executable files. If you receive any email with such attachments, you should delete the message without clicking on the attachment. If you are unsure whether a communication is originating from us, please contact us.

    9. Apart from communicating via email, we may contact you via letter or telephone, where appropriate. If you use any mobile services, we may communicate with you via SMS.

    10. Communication or Notice sent by registered post will be deemed received three days from the date of posting for Croatian post or within five days of posting for international post unless there is confirmation on the actual day of receipt of the communication or Notice.

    11. Communication or Notice that has been sent via your account, by e-mail, phone, SMS or other voice communication channel shall be considered delivered at the time when its transmission was completed regardless of the actual time of receipt.

    12. You may contact us at any time by sending a message to us. Please check detail in Contacts section of this Agreement.


    1. If Doroex processes Client data, it shall take appropriate measures to ensure compliance with the applicable data protection laws and regulations. The principles applied in the processing of personal data are set out in the Privacy and Cookies Policy. The policy constitutes an integral part of this Agreement. The most current version of the policies is always accessible on Doroex website.

    2. Neither party shall disclose to any person (unless required to do so by any applicable law or by any regulatory or supervisory authority or by any other person entitled by law to require such disclosure) any Confidential Information of the other party which it may become aware in the course of its duties or otherwise, and each party shall use all reasonable endeavours to prevent any such disclosure.

    3. Doroex may be obliged to disclose Client data and Confidential Information (in particular name, address and account number or International Bank Account Number “IBAN” to the banks involved, the operators of payment and communication systems at home and abroad, as well as to the beneficiaries) to third parties. By using the services of Doroex, the Client expressly authorises Doroex to disclose the relevant data as well as any associated information to third parties.

    4. Doroex may be obliged to share other data obtained from the Client (in particular KYC documentation, documentation regarding the origin of funds) with involved banks, payment service providers, exchanges to facilitate the execution of transactions and/or payments. The Client expressly authorizes Doroex to disclose the relevant data as well as any associated information to third parties.

    5. The Client accepts, that Doroex may disclose Client data in order to fulfil regulatory or legal information requests from authorities or to safeguard legitimate interests of Doroex.

    6. The Client releases Doroex, its directors, employees and third-party service providers from applicable duties of confidentiality, secrecy or data privacy to the extent permitted under applicable laws:

      1. in relation to the Service (e.g. payments or transactions);

      2. for the purposes of outsourcing including the disclosure of client data to third party service providers or affiliates inside or outside of EEA;

      3. to enable Doroex to exchange client data with affiliates, branches and representatives of Doroex inside or outside of EEA for business purposes.

      4. in the event of legal action being instigated by the Client against Doroex;

      5. to secure Doroex’s claims;

      6. for the purpose of establishing a security interest in favour of a third party;

      7. the purpose of collecting claims held by Doroex against the Client;

      8. in the event of accusations made by the Client against Doroex in public or before domestic or foreign authorities.


    1. The Client warrants that he (and/ or representative of the Client, when the Client is a legal entity):

      1. read and understood this Agreement, is at least 18 years old and has full capacity to enter into this Agreement and conduct the activity related to the Services, namely enter into transaction of virtual currency and fiat currency exchange via Doroex web platform;

      2. acts within and complies with all legal requirements applicable to the relevant jurisdiction when requesting and using the Services provided by Doroex;

      3. is solely responsible for assessment and coherence to the applicable tax regulations;

      4. is authorised and using the Doroex account personally;

      5. keeps and maintains information, including without limitation personal data, financial details and information about all activities conducted or occurred within the account confidential;

      6. makes appropriate use of Doroex Services to ensure a level of security appropriate to the risk in respect of the personal data and securing authorization credentials, system and devices used to access to Doroex Services;

      7. provides accurate, complete and current data while applying for the account via Doroex website or web platform;

      8. provides all necessary or requested by Doroex information about a bank account (including IBAN and the name associated with a bank account) or electronic payment service provider account for the purpose of conducting payout for the virtual currencies sold by the Client or by his/her Order using Doroex website or web platform;

      9. provides the details of a virtual currency wallet for the purpose of conducting payout for the virtual currency purchased by the Client or by his/her Order using Doroex website or web platform or of a virtual currency return;

      10. uses only a specific virtual currency wallet address provided to you by Doroex for sending virtual currency intended for sale.

    1. The Client acknowledges that:

      1. it is the Client’s personal liability to any and all potential losses resulting from selling or purchasing of fiat currencies or virtual currencies and that Doroex only provides services under instructions from and on behalf of the Client (“execution only”), therefore the Client keeps and will keep Doroex free of any liability and/or losses;

      2. there are risks inherent with the use of the Services, including but not limited to, market risk, liquidity risk, volatility risk, operational risk, speculative nature of virtual currencies themselves, regulatory risks, etc.;

      3. the Client is solely responsible for all legal risks associated with using the Services provided by Doroex;

      4. transaction may be aborted at any time by Doroex and the received payments or virtual currencies may be returned to your account, the return of virtual currencies in this case will be done only after minimal required confirmation from virtual currencies network is received;

      5. the price for exchange of virtual currencies is based on the reference price (in the quote) provided by Doroex;

      6. Doroex does not hold responsibility if volatility on the market and technical delays of web platform or website would affect the reference price both in a positive or negative way;

      7. availability of banking system or payment service provider may cause delays in payment transactions;

      8. Doroex bears no responsibility for refusal to register an account;

      9. period of selling or returning of virtual currencies to your account may vary due to the inherent nature of the virtual currencies network and virtual currencies network fees to be paid to the miners;

      10. Doroex neither bears any responsibility nor covers any losses caused by inappropriate or unauthorized use of the Services;

      11. it is the Client’s sole responsibility to provide all accurate information correctly and without mistakes or mistypes in any portion of information when completing Orders or other forms on web platform or website, otherwise it may lead to transfer of currencies to account specified by mistake or to delays in processing and payouts.

      12. Doroex at its sole discretion and at any time may amend and/ or change this Agreement without prior notice to the Client, unless such changes and/ or amendments will constitute significant changes to the provision of Services, namely if the changes and/ or amendments are made to the Sections 5, 6, 7 and 8 of this Agreement, the notice of the latter changes and/ or amendments to be given by any adequate mean including email or general publication on the website. The amended version of these Agreement enters into force immediately and if the changes made to the Section 5, 6, 7 and 8 of this Agreement enters into force 15 (fifteen) days after the publication, except if the Client terminates its relations with Doroex within that period.


    1. All copyrights and other intellectual property rights in trademarks, service marks, software, text, images, graphics, data, prices, trades, charts, graphs, video and audio (“Materials”) depicted or shown or contained on the Website and web platform belong to or are in control of Doroex. You may view, download or print only one copy of the Materials from the website or web platform solely for your personal use, however it is forbidden to remove, blur or otherwise hide the copyright and other proprietary notices. Otherwise you are not allowed to copy, reproduce, modify, republish, upload, post, transmit, scrap, collect or distribute in any form or by any means the Materials. It is also forbidden to use Materials from the Website or web platform for commercial use unless Doroex gives you a written permission to do so. Any unauthorized use is prohibited and may violate copyright, trademark and/or other applicable laws and could result in criminal or civil penalties.

    2. Doroex may provide access to certain widgets for the Client’s use – the Client is free to use these in their original unmodified and unaltered state.


    1. Doroex does not offer any of its Services to US persons (persons with sole or additional citizenship of the United States and/or residence in the United States), even if they are domiciled outside the United States.

    2. The Client is obliged to inform Doroex at lest 30 (thirty) days in advance in written form of any future circumstances which may cause him to be regarded as US person.


    1. When accessing or using the Services, you agree that you will not violate any law, contract, intellectual property or other third-party right or commit a tort, and that you are solely responsible for your conduct while using our Services. Without limiting the generality of the foregoing, you agree that you will not:

      1. Use our Services in any manner that could interfere with, disrupt, negatively affect or inhibit other Client from fully enjoying our Services, or that could damage, disable, overburden or impair the functioning of our Services in any manner;

      2. Use our Services to pay for, support or otherwise engage in any Prohibited transactions (Section 10.3);

      3. Use any robot, spider, crawler, scraper or other automated means or interface not provided by us to access our Services or to extract data;

      4. Use or attempt to use another Client’s account without authorization;

      5. Attempt to circumvent any content filtering techniques we employ, or attempt to access any service or area of our Services that you are not authorized to access;

      6. Develop any third-party applications that interact with our Services without our prior written consent;

      7. Provide false, inaccurate, or misleading information; and

      8. Encourage or induce any third party to engage in any of the activities prohibited under this Section.


    1. The Client and Doroex are independent contractors, and no agency, partnership, joint venture, employer-employee or other similar relationship is intended or created by Client’s acceptance of the Agreement and/or further agreements with Doroex.

    2. You acknowledge and agree that: (a) Doroex is not acting as your broker, intermediary, agent, or advisor or in any fiduciary capacity, and (b) no communication or information provided to you by Doroex shall be considered or construed as advice.


    1. This Agreement is subject to and shall be construed in accordance with Croatian law without reference to its conflict of law as the sole and exclusive governing law. The parties agree to irrevocably submit to the exclusive jurisdiction of the Croatian Courts. The Parties agree to notify each other in writing of any dispute within thirty (30) days of when it arises. Notice to Doroex shall be sent to info@doroex.com.


    1. All the Services are provided without warranty of any kind, either express or implied. Doroex does not guarantee that the Services will be available at the website or web platform uninterruptedly, or that there will be no delays, failures, errors, omissions or loss of transmitted information.

    2. In no circumstances Doroex must be held responsible for the Client loss of virtual currencies in all cases including if the Client cannot access his personal virtual currencies wallet or the address provided by Client to Doroex for returning purposes.

    3. Doroex cannot be held liable for any malfunction, breakdown, delay or interruption to the internet connection, or if for any reason Doroex Services are unavailable at any time or for any period.

    4. Where Doroex website or web platform contains links to other websites and resources provided by third parties, these links are provided for your information only. Doroex has no control over the contents of those websites or resources and accepts no liability for them or for any loss or damage that may arise from your use of them.

    5. The Client shall indemnify Doroex for all losses, taxes, expenses, costs and liabilities whatsoever (present, future, contingent or otherwise and including reasonable legal fees) which may be suffered or incurred by Doroex as a result of, or in connection with:

      1. the Client’s breach of this Agreement;

      2. Doroex executing any Order or entering into any transaction on the Client’s instruction; or

      3. Doroex taking any action which Doroex is entitled to take in order to enforce and preserve its rights, unless, and to the extent only that, such losses, taxes, expenses, costs, and liabilities are suffered or incurred as a result of Doroex’s gross negligence or wilful intent.

    6. The Client shall indemnify, defend, and hold harmless Doroex, its officers, affiliates, directors, equity holders, agents and employees with respect to any claim, demand, cause of action, debt, judgment or liability, including reasonable attorneys’ fees, to the extent that it is based upon a claim that: (i) arises out of or in relation to their use of the Services of Doroex and is not caused by the negligence or conduct of Doroex; (ii) if true, would constitute a breach of any of their representations, warranties or agreements hereunder; or (iii) arises out of their gross negligence, wilful misconduct or abandonment. Doroex may, at its discretion and at its own expense, assist in the defence of any indemnified claim through counsel selected by Doroex. Any settlement intended to bind Doroex shall not be valid or binding on Doroex without Doroex’s prior written consent.

    7. The right to be compensated, as provided to Doroex under Sections 19.6. and 19.7., shall survive any termination of the relationship between Doroex and the Client.

    8. Doroex shall not be liable to the Client for any failure, damages, claims and/or losses from circumstances beyond its reasonable control. Doroex is not liable for any loss or damage due to events or the materialisation of risks outside its control nor for loss or damages caused by the Client, in particular due to any failure on the part of the Client to take measures to avoid or mitigate any loss or damage.

    9. The Service may be unavailable for any reason including routine maintenance. The Client acknowledges that due to circumstances both within and outside of the control of Doroex, the use of the Service may be interrupted, suspended or terminated. The Client agrees that Doroex shall not be liable for damages or loss arising from any such interruption, suspension or termination.

    10. To the extent permitted by law, Doroex does not accept any liability for the risks associated with the execution of trades and/or providing further services to the Client. In particular, Doroex is not liable for loss or damages resulting from delayed or non-executed processing of Orders or instructions, from transfers of virtual currencies to unnotified blockchain addresses.

    11. Doroex is not liable for any indirect and/or consequential losses, such as any loss of earnings and/or third-party claims for damages.

    12. In all events, the aggregate liability of Doroex for any reason and upon any cause of action, including, without limitation, acts or omissions by Doroex or third parties and outages or non- availability of the Services of Doroex or any of the connected services, shall not exceed the amount of Fees, if any, paid by the Client to Doroex in connection with the Order that gave rise to the cause of action in question.


    1. Doroex is released from any liability for partial or complete failure to perform its obligations under this Agreement including regarding any Order and transaction pursuant to the Agreement if such failure is caused by Force Majeure circumstances.

    2. A Force Majeure situation does not terminate the Terms but immediately suspends the obligations of Doroex for all duration of the Force Majeure situation.

    3. Doroex shall swiftly inform the client in case it invokes a Force Majeure situation. This notice shall specify the starting date and time, the cause and the expected duration of the Force Majeure situation.

    4. Doroex shall swiftly notify the client when the Force Majeure situation has ended. This notice shall specify the date and time of the ending of the Force Majeure situation.

    5. Doroex shall use commercially reasonable efforts to resume performing its obligations after the ending of a Force Majeure situation.

    6. Doroex and the Client agree to postpone any claim toward each other until the ending of the Force Majeure situation.


    1. Either the Client or Doroex may terminate relationship with the other at any time, without reason, following settlement of any pending transactions. In the case of pending transaction, the termination will be effective when the terminating party receives the acknowledgment in writing of its notice to terminate a relationship with the other party. The termination does not affect any previous transactions, rights or obligations accrued prior to the notice of termination.

    2. Except for the withdrawal of accumulated currencies if so, the Client will not be entitled to any remedy for discontinuing of the Services, all subject to this Agreement, applicable laws and regulations.

    3. The Client understands and agrees that Doroex at its sole discretion may terminate the Client’s access to the website, web platform and the Client’s account.

    4. Doroex may also suspend or terminate your account for any or all of the following reasons:

      1. attempt by the Client or assistance at attempting to gain unauthorized access to the website, web platform or another account, which is held by another Client;

      2. overcoming software security features limiting use of or protecting any content;

      3. use of the Services for performance of illegal activities (for example, money laundering, illegal gambling operations, financing terrorism, or other criminal activities, fraudulent payment for transactions);

      4. violations of this Agreement;

      5. upon the request of legal authorities, if Doroex deems it to be legitimate and compelling acting in its sole discretion.

This list is not exhaustive.

    1. Doroex reserves the right to cancel unconfirmed accounts or accounts that have been inactive for a period of at least 6 (six) months, and/ or to modify or stop Doroex website, web platform or the Services. The Client agrees that Doroex will not be liable to the Client or to any third party for termination of Client’s account or access to the website or web platform.

    2. Doroex reserves the right to change, suspend, or discontinue all or any part or aspect of the Services at any time without notice.


    1. This Agreement constitute the entire agreement between you and Doroex and governs your use of the Services via website.

    2. This Agreement shall be binding for both the Client and Doroex, and for their respective successors and assigns, but the Client may not assign any of his rights and obligations under this Agreement or under any transaction without prior written consent of Doroex.

    3. Doroex shall have the right to transfer and/or assign, at its sole discretion, to a third party, whether affiliated or not with Doroex, all or part of its rights and/or obligations under this Agreement, and the Client shall be deemed to accept such transfer and/ or assignment.

    4. If at any time any provision of this Agreement is or becomes illegal, invalid or unenforceable in any respect under the law of any jurisdiction, that provision will be enforced to the maximum extent permissible and neither the legality, validity or enforceability of the remaining provisions of the Agreement under the law of that jurisdiction nor the legality, validity or enforceability of such provision under the law of any other jurisdiction shall be in any way affected.

    5. Sections 4, 5.6, 6, 7, 8, 12, 13, 14, 17, 18, 19, 20, 23 and this Section 22 shall survive any termination or expiration of this Agreement.

    6. In case of discrepancy between the English version of this Agreement and the website and other language versions of this Agreement and the website, the English version shall prevail. Translations of this Agreement and the website in other languages are not binding to Doroex.

    7. The titles and headings of the sections in the Agreement are used solely for the convenience of you and Doroex and have no legal or contractual significance.


You acknowledge and agree that you shall access and use the Services at your own risk. The risk of loss in trading virtual currency pairs and virtual currency and fiat currency pairs can be substantial. You should, therefore, carefully consider whether such transaction is suitable for you in light of your circumstances and financial resources.

This brief statement cannot, of course, disclose all the risks and other aspects associated with these transactions.

You acknowledge that there are risks associated with utilizing an Internet-based trading system including, but not limited to, the failure of hardware, software, and Internet connections. You acknowledge that Doroex shall not be responsible for any communication failures, disruptions, errors, distortions or delays you may experience when trading via the Services, however caused.

Nothing in this Agreement or Website or web platform, or otherwise communicated to you shall be understood or interpreted as an investment advice in connection with the Services contemplated by this Agreement or as an offer to enter into Agreement or an offer to buy or sell or the solicitation of an offer to buy or sell any fiat currencies and/ or virtual currencies. Doroex may provide information on the price, range, volatility of virtual currencies and events that have affected the price of these, but this is not considered investment advice and should not be construed as such.

Any decision to purchase or sell fiat currencies and/or virtual currencies is your decision and Doroex will not be liable for any loss suffered.


If you have any question in connection to this Agreement, please feel free to contact us at info@doroex.com.